If you encounter any issues while using “HaloCare” please fill out the information below to contact our customer service team.

For example: Android 9, iOS 16
For example: Login Page / Caregiver Binding / Invite Family Members / Subscription & Payment / Weekly Schedule / Two-way Messaging
For example: Cannot log in / App crashes / Loading screen keeps spinning / Cannot record audio / Screen displays incorrectly
For example: Cannot connect / Payment failed / Connection timed out
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